Privacy Policy

Ceryneian Edge Private Limited, (hereinafter referred to as “Hanulytics”, “we”, “us”, or “our” which expression shall include its affiliates, subsidiaries, successors and associates) is the developer and owns and operates the website of its affiliates, including but not limited to https://www.hanulytics.com/. We are committed to protecting the privacy of the users (hereinafter referred to as “user”, “you”, “your”, or “yourself”) during your interaction with our websites, landing pages, services, emails, and any other digital platform where we provide services or release our content (hereinafter collectively referred to as the “Platform”).

This Privacy Policy explains the data processing activities carried out by us within and outside India, outlining how the personal data received from you is processed, collected, received, stored, disclosed and transferred by us in accordance with applicable Indian law(s).

This Privacy Policy represents the relationship between you and Hanulytics relating to our processing of your personal data and any other information that may be used to identify you. This Privacy Policy does not apply to data provided by you or collected from you through any third-party Platforms (excluding our affiliates, subsidiaries and associates).

You may provide your consent for specific purposes through our ‘Request for Consent’ Form. Please note that the purposes selected by you while providing consent will determine the processing of your Personal Data by us. If you do not agree to provide us with your Personal Data or otherwise allow us to have access to your Personal Data, we may not be able to provide you with our services.

Where the processing of your personal data is based solely on your consent, you have the right to withdraw such consent at any time, in accordance with the applicable law. For more details, please refer to Clause 12 of this Privacy Policy.

Your access to our Platform and our services is subject to your compliance with all the terms and conditions set forth herein, read along with all documents, including but not limited to all forms, agreements and undertakings signed by you, and any terms, consents, and policies made available by us on our Platform including the Terms & Conditions.

We offer a variety of services to our users. The categories of personal data that we collect from you depend on the services you receive from us. We may collect the following categories of personal data:

• Identification Data: Personal data relating to name, age, gender, physical address, email address, phone number and other contact information.
• Financial Information: We may collect financial data such as bank details, card details, UPI transaction data, PAN details and any other payment-related data.
• Cookies and Analytics Data: We automatically collect data relating to your use of the Platform and its features, such as trading preferences and platform usage data, login times, session duration, pages or screens viewed, features accessed, navigation patterns, search queries, interactions with analytics tools, watchlists created, preferences and other settings, AI prompts and interactions, algorithm-building activities and other information about how you access the Platform. For more information, please refer to Clause 9 on “Cookies and Similar Tracking Technologies” below.

We collect your personal data in the following manner:

• When you sign up for our services, we collect personal data relating to name, contact details, address, email and other personal identifiers.
• When you navigate and interact with our Platform, we automatically collect relating to pages accessed on our site, tabs clicked, items viewed, tabs visited, time spent on each page and other similar analytics information.
• When you interact with chatbots or customer support systems deployed on the Platform, we collect data provided by you along with relevant details such as transaction ID, subscription details, and other information.
• When you engage with our AI-powered features and tools for risk analysis and automated algorithmic building, we may collect, generate, or process information related to your interactions with such features.
• When you transact with us to purchase a specific subscription model, we collect your financial data.
• We collect information from third-party applications such as CIBIL, Banks, Payment Gateways, Payment Aggregators, Stock Exchanges, our business affiliates and other partners.

We utilize the Personal Data collected from you for the following purposes:

• Account Sign Up and Authentication: We process your Personal Data, including your name, phone number, email ID, and other service-related communications to register you with the Platform.
• Facilitating Transactions and Providing Services: We process personal and financial data collected from you to facilitate transactions, process subscription requests, notifications relating to order confirmations and other service-related communications.
• Customer Support Services: We process and retain your Personal Data such as email ID and contact details to respond to your queries, complaints and requests. Personal Data is also collected to send you updates regarding changes to our Terms & Conditions and other policies.
• Providing Trade Analytics and Similar Insights: We process your Personal Data to improve our services and to deliver a personalized user experience, including customized market intelligence reports, trade analytics, customized portfolio analytics, options analytics, watchlist management, performance metrics, dashboards, trading analytics, alerts, and other features based on your preferences and interactions with the Platform.
• Cybersecurity: We may retain your Personal Data to detect, investigate, report and respond to malicious and suspicious activity, unauthorized access, cybersecurity incidents and activities that may compromise the security and integrity of our Platform.
• Research and Platform Development: Any feedback or review given by you is retained by us to conduct internal research for improving our services, evaluating the performance of our Platform, identifying and resolving bugs or technical issues and enhancing the services experience offered to you.
• Marketing Communications: We collect and retain your Personal Data to send you updates, newsletters, promotional offers, and other similar communications regarding our services. Based on explicit consent obtained from you, we may also use such personal data to personalize communications and tailor marketing content based on your interactions with the Platform.
• Compliance with Applicable Law(s): We may process and retain your personal data for protecting and enforcing our contractual and legal rights and complying with our legal obligations.

We may share your personal data with our group companies, affiliates, subsidiaries and associates. In addition, we might share your personal data with third parties for the following purposes:

• Third-party Service Providers: We may engage with third-party service providers, vendors, etc. who may have access to your Personal Data to fulfill purposes listed under Clause 6 to which you have consented. Our third-party service providers are also contractually required to implement appropriate technical and organizational measures, maintain confidentiality of your Personal Data, and comply with applicable law.
• Other Third-party Websites: Our Platform may redirect you to third-party websites to provide access to a particular service. While we do not share your personal data with such websites, these third parties may collect your Personal Data to provide their services. If you provide Personal Data to any of the third-party websites you visit through our Platform, your information will be governed by their policies. We encourage you to carefully read the policies of any website you may visit. Hanulytics is not responsible for the privacy practices of such third-party websites.
• Business Partners and Acquiring Entities in Corporate Transactions: We may share or transfer your Personal Data with potential or actual acquiring parties, investors, or successors in interest as part of due diligence exercises undertaken in pursuance of a proposed business transaction (merger, acquisition, investment, reorganization, sale of assets) by us, for execution of such transactions, or for any restructuring or resolution process mandated by the courts or regulatory authorities.
• Regulatory and Statutory Authorities: We may share your Personal Data without obtaining your prior consent or providing prior notice, where such disclosure is required by law, government orders, judicial directions, statutory directions, regulatory requirements, law enforcement agencies, quasi-judicial authorities, departments, agencies, boards, commissions or other competent bodies to respond to a legal process under applicable law.

We use cookies and similar tracking technologies (collectively referred to as "Cookies") to enhance your experience while using our Platform. Cookies are small data files or pieces of information that are placed on your device when you visit the Platform that help us to store user information and data related to user activities.

The following types of cookies are used by us depending on the features you access:

• Essential Cookies: These Cookies are necessary for the operation of the Platform and enable core functionalities such as user authentication, security, account management, fraud prevention, session management, and maintaining the security and integrity of the Platform. Without these Cookies, basic essential features of the Platform may not function properly.
• Third-party Cookies: We engage with third-party service providers who may also install Cookies on your device on our behalf when you access our Platform. The third-party websites whose content appears on our Platform may collect information about you through Cookies. Please go through the policies of such third-party websites for more information on how they collect and use Cookies.

We will retain your Personal Data only for such period as is necessary to fulfill the purposes for which it was collected, including complying with applicable legal, regulatory, requirements, and resolving disputes and enforcing our rights unless you withdraw your consent or request erasure of your data.

Subject to applicable law, the following rights are available to you in relation to your Personal Data which may be exercised by contacting us at support@ceryneianpartners.com. Before processing any request made by you to exercise your rights, we may require reasonable information or documentation to verify your identity. The following rights are available to you.

• Right to Access Information: You have a right to request access to your Personal Data that we process/ retain. You may request access to the following information:

• Categories of Personal Data being processed
• Purposes for which such Personal Data is processed
• Names of recipients with whom the data has been shared along with a description of your personal data shared with them
• Any other information required to be disclosed under applicable law.

• Right to Correction: You may request that we correct and update your Personal Data that is inaccurate, incomplete, misleading or no longer true.
• Right to Erasure: You are entitled to request the erasure/ deletion of your Personal Data retained by us. Upon receiving such a request, we will delete all your Personal Data and its backups from our systems, unless retention is required to comply with applicable law.
• Right to Withdraw Consent: You have the right to withdraw your consent where our processing of your Personal Data relies on your consent as a legal basis. Withdrawing consent for certain activities will affect your ability to access or continue using features/services on the Platform. Your withdrawal of consent shall not affect the lawfulness of any processing undertaken by us prior to such withdrawal.
• Right of Grievance Redressal: You have the right to lodge a complaint with us regarding any aspect of the processing of your Personal Data by contacting us using the details provided in Clause 15 on “Grievance Redressal”. We are committed to addressing your concerns in a timely and effective manner.
• Right to Nominate: You may nominate one or more individuals to exercise your statutory rights in the event of your death or incapacity. You may exercise the right to nominate individuals by contacting at support@ceryneianpartners.com.

Our Platform and its services are not intended for use by any child, and we do not knowingly collect or process children’s Personal Data. If you are a parent or lawful guardian and believe that a child has provided us with their Personal Data, you may contact us using the contact details provided in Clause 15 of this Privacy Policy. We will take appropriate steps to cease all processing of such data and ensure the deletion of your child’s personal data from our systems and from those of third parties engaged by us, unless retention is required under applicable law.

We are committed to safeguarding your Personal Data and maintaining the confidentiality and integrity of the data processed through the Platform. We implement appropriate technical, organizational, administrative and physical security measures designed to protect your Personal Data against unauthorized or unlawful access, collection, use, disclosure, alteration, loss, destruction or other forms of unauthorized processing.

Your Personal Data may be stored on servers located in India or the United States, in compliance with applicable Data Protection Laws. We implement reasonable safeguards to protect your Personal Data stored on servers located outside India. Before undertaking any cross-border storage/ transfer, we endeavor to ensure that appropriate contractual, technical and organizational safeguards are implemented to protect your Personal Data against unauthorized access, disclosure, alteration, loss or misuse.

While Hanulytics is committed to providing accurate information and secure services, it is important to clarify certain aspects and limitations of our responsibility in relation to this Privacy Policy. Please read the following disclaimers carefully:

• Accuracy of Information: You are responsible for ensuring that the Personal Data and other information provided by you is accurate, complete, and up to date. We shall not be responsible for any consequences arising from inaccurate, incomplete, or outdated information provided by you.
• Security of Login Credentials: You understand and acknowledge not sharing your login credentials of the Platform with anyone. Any adverse consequences because of such sharing of login credentials details will be your sole responsibility.
• Third-party Websites and Services: We are not responsible for the protection, management or other handling of Personal Data and any other information provided using any third-party websites that have been linked to our Platform. The Platform may contain web links to third-party websites, brokers, market data providers, research analysts, payment gateways, cloud service providers, AI vendors or other third-party affiliates. We may provide links to one or more third-party websites. We have no control over these third-party websites, and we strongly encourage you to read their privacy policies before you provide them with any personal information. Such third-party services operate independently and are governed by their own privacy policies and terms of use.
• AI-powered Features: Certain features of the Platform utilize AI and machine learning technologies to provide trading analytics, algorithmic strategies, market insights, and risk assessments. AI-powered outputs are based on the information provided by you and other available data sources and may not always be complete and accurate. Any resulting loss by relying on AI-driven insights and reports generated will be your sole responsibility.
• Compliance with Applicable Law: We may collect, use, retain, and disclose your Personal Data without obtaining additional consent where such sharing is undertaken to comply with applicable laws, regulatory requirements, court orders, government directions, or requests from competent authorities.
• Termination of Account and Services: In case of non-compliance and/or breach of this Privacy Policy by you, we reserve the right to terminate or suspend your access to the services or all or part of the Platform with immediate effect.
• Deceptive/ Misleading Communications and Claims: Please be aware that there may be deceptive emails, websites, blogs and other communications available on the internet falsely claiming to be affiliated with us. These communications may use our logo, images, links or content and may attempt to mislead you into providing personal data. We strongly advise you not to respond to any such communication without verifying their authenticity. You agree that we shall not be liable for any loss, damage, or harm incurred as a result of your actions taken in response to such misleading communications.

We are committed to ensuring complete safeguards and transparency in relation to the processing of your Personal Data. If you have any grievance with respect to processing your Personal Data or wish to exercise your rights described under this Privacy Policy, please feel free to reach out to support@ceryneianpartners.com.

We will make reasonable efforts to notify you through appropriate methods to keep you updated with any material changes to this Privacy Policy. Where new processing purposes are introduced, fresh consent will be obtained from you. Any changes and updates with respect to this Privacy Policy will be effective immediately. You can determine if changes have been made by checking the “Last Updated” disclaimer at the beginning of this Privacy Policy.